• Shipping times are found below & do not include an additional Processing Time of 1-3 Business Days:

• USPS First-Class: 3-7 Business Days (Estimated)

 

• USPS Priority: 2-3 Business Days (Estimated)

 

• FedEx 2-Day: 2 Business Days (Guaranteed)

 

• Free Shipping: 2-7 Business Days (Estimated)

Orders placed after 12pm PST will begin processing the following business day. FedEx delivers Monday-Friday Only and cannot deliver to APO, FPO, DPO, or PO boxes.

Yes we do! We offer free standard shipping on all Continental U.S. orders.

Yes we do! We happily provide shipping to most countries outside of the United States. Transit time will vary depending on shipping method chosen. Feel free to use the shipping calculator located in your shopping cart to get a free shipping estimate.

Additional Custom's charges may apply when receiving your order. All Custom's/Duties charges are to be paid by the buyer. Orders that are denied due to refusal to pay these fees will receive a refund less shipping charges paid.

The cost for shipping your order depends on your address, and the service level you choose for shipping (Express, Standard). Our commitment to you is that we are 100% transparent with the shipping cost. We keep the shipping cost as low as possible and through our logistics partner select the best and most reliable carriers available to ensure your order arrives on time.

Please note that if your package is refused or undeliverable for any reason, a refund will be given minus any Shipping Costs/Duties/Taxes/Customs fees (if applicable). Please allow up to 30 days to receive a refund.

Duties, taxes (tariffs) and fees are assessed by your local government as a source of revenue for ecommerce purchases. They are similar to taxes you pay upon purchasing a product in a local store within your own country. We fully guaranteed the duties, taxes and import fees presented at checkout for certain shipping options. If these fees are not listed in the shipping option chosen, then you are likely to be required to pay the fees upon receipt of your package.

If you pay duties and taxes at checkout your order will be expedited at customs and you will not be charged any additional fees upon delivery.

TheG'Days offers both Express and Standard shipping, and at checkout you can choose which one you prefer.

The delivery time varies depending on the carrier, the service level and your address. Generally speaking, it takes between 1-5 business days for Express shipments to arrive. And Standard shipments usually take between 6 to 14 business days. Note, these time ranges do not include any delivery delays due to customs clearance. This is on top of handling generally around 2-5 business days.

All landed costs (duties, taxes and fees) are collected on imports by your country’s customs authorities. The order value, shipping charges, types of commodities and their value, country of manufacture and trade agreements dictate the import duties, taxes and fees levied by your country.

The duties and taxes are mandatory and must be paid either at checkout or upon delivery of your order; depending on the shipping option chosen. We will do the best on our end to help you pay the lowest fees!

Generally speaking, you pay duties and taxes at checkout when you place your order. This way you not only see the total cost upfront before placing the order, but you also won’t have to pay again when the parcel is delivered to you. In a few instances, we may ask you to pay duties and taxes upon delivery.

TheG’Days provides you a tracking number and link when your order is being fulfilled which typically happens within 24-48 hours after you place your order (for orders placed over the weekend or during holidays it may take a bit longer). You can track the status of your order through this tracking number and link where updates are posted as your parcel is in transit and delivered to you.

First, we want to let you know that most shipments make it through customs without any delays. That said, from time to time customs authorities review a shipment and may ask for additional information before the customs authorities clear the shipment for final delivery. If we need additional information from you to get your shipment cleared by customs, we will reach out to you. Reviews by customs authorities can take as little as a few hours, but occasionally it can take days or even weeks especially if duties and taxes were not paid upfront.

 

How returns work

Return Policy After receiving the item, contact the seller within 14 days

Refund will be given as Money back

Return shipping Buyer pays for return shipping

Send the item back When your return request is accepted, you’ll receive a return shipping label from the seller.

You have 8 calendar days to ship the item back. If you don't ship the return by that date, we may close the request and you will not receive a refund.

 

Conditions Of Returned Items Policy

Keep in mind that the condition of the item you send back to the seller is important, so repack it carefully. If you return the item used, damaged, missing parts, or damaged during return shipping because it wasn't packaged correctly, I may deduct it from your refund to cover the loss in the item's value.

If a buyer returns an item, it should be returned in the same condition in which it was received, and it should include all items that were in the original package.

If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it wasn't packaged correctly, I might provide a partial refund to account for the loss in the item's value.

General return requirements

Same or unaltered condition (not an exhaustive list):

Unused, unaltered, with no damage or signs of use outside of the listed item condition or how it was received

All parts and accessories must be intact

Must be returned with original product packaging: boxes, UPCs, bags or any items used to wrap and protect the item

Must include all items that were included in the original package, such as cords, cables, remote controls, manuals, warranty and rebate cards, free gifts or bonus items

Items must have original tags, labels, and/or any accompanying materials that were originally included

Art & Collectibles

Must include any provided certificates of authenticity, grading or appraisal

Items must not be removed from sealed packaging

Business & Industrial

Should be drained of any fuel or liquid

If assembled, item should be dismantled before return

 

Fashion

 

Items cannot appear washed or used

Items must have original tags/

 

Sanitary lining cannot be removed from an undergarment

Item cannot be altered in any way

Items cannot be stained (dirt, makeup, food, etc.)

Food & Beverages

Item must be unopened/

 

Item must not be expired

Home & Garden

Vacuum sealed products must remain vacuum sealed

should be drained of any fuel or liquid

If assembled, the item should be dismantled before return Software, Movies, Music & Games

Factory seal must not be broken/opened

 

Why does TheG’days have this policy?

 

We want to make sure TheG’days is a fair place to buy. In order to make TheG'Days a fair place to buy, we hold our buyers to certain standards. We are working to make our return system better.

Return Policy After receiving the item, contact the seller within 14 days

Refund will be given as Money back

Return shipping Buyer pays for return shipping

Send the item back When your return request is accepted, you’ll receive a return shipping label from the seller.

You have 8 calendar days to ship the item back. If you don't ship the return by that date, we may close the request and you will not receive a refund.

 

How do I pay with Bitcoin?

 

Bitcoin is a digital currency that allows quick and secure online payments. We partnered with Coinbase, a Bitcoin platform, to enable Bitcoin as a form of payment on TheGDays.com. Coinbase is a Bitcoin wallet that allows consumers to buy, sell, send, and receive Bitcoins.

If you are already a Bitcoin user and would like to place an order using this form of payment, select the Pay with Bitcoin under the Payment Information section of our checkout page.

After you verify your order information, click Submit Order Now and complete your transaction using your Coinbase account or Bitcoin address.

Orders paid with Bitcoin cannot be combined with any other form of payment except TheG’Days.com gift cards, in-store credit and/or coupons.

The Pay with Bitcoin option is now available for TheGDays international customers!

 

How will my refund be issued with Bitcoin?

Returned orders qualify for a refund in Bitcoin. The refund will be issued for the full USD value of the order and processed at the Bitcoin exchange rate when the refund is completed. Your refund will be issued through Coinbase using the email address listed on your TheG’Days.com account.

If your item is damaged or defective, you may return it for a replacement of the exact item. Replacement orders will ship once we receive and process your original item return at our warehouse. All other Returns Policy terms and conditions apply.

All refunds are issued for the full USD value of the order and processed at the Bitcoin exchange rate at the time the refund is completed.

 

Frequently Asked Questions

 

 

What is Bitcoin?

 

Bitcoin is the first form of decentralized (meaning it is not controlled by any organization or government) digital currency that can be exchanged from peer to peer for goods and services. Bitcoins are designed around the idea of using cryptography to control the creation and transfer of money, rather than relying on central authorities.

There is a limited number of Bitcoins in circulation and new Bitcoins are created at a predictable and decreasing rate. A fixed number of Bitcoins means they are a commodity whose worth is determined by supply and demand (similar to stocks).

 

How do you get Bitcoin?

Bitcoins are “mined” through a process where specialized computers search algorithms to solve difficult mathematical problems. Every time they find a solution, a Bitcoin is generated.

You can earn Bitcoin through “mining,” accepting them as payment for goods or services, or purchasing them at a Bitcoin exchange.

 

What are the benefits of Bitcoin?

These are just a few benefits Bitcoin offers over traditional payment options:

 

• Ability to send and receive any amount of money instantly, anywhere, and at any time.

 

• Full control of your money. Bitcoin can be managed directly from your Bitcoin wallet.

 

• Full control of transactions. With Bitcoin, you control all your transactions. No one can process unwanted or unnoticed charges.

 

• Secure transactions. You are not required to provide sensitive or personal information with Bitcoin.

 

What is a Bitcoin Wallet?

A Bitcoin wallet is a digital wallet that stores your Bitcoin balance. A Bitcoin wallet contains your public address and private key, allowing you to buy, sell, exchange, and trade Bitcoins online and offline. Bitcoin.org describes a wallet like an email account: it stores information (Bitcoin) and allows you to send and receive information.

 

Is Bitcoin Secure?

Bitcoins have not yet been compromised. Bitcoin has a dedicated team improving security and safety for users. According to Bitcoin.org, It is not possible to create Bitcoin without mining, spend Bitcoin that belongs to other users, or corrupt the network. For more information, please visit the Bitcoin FAQ.

 

What is Coinbase?

Coinbase, a Bitcoin wallet, is the world's largest platform for buying and selling Bitcoin for US dollars at the current market rate. The Coinbase online wallet offers a place to securely store your Bitcoin and send/ receive Bitcoin with minimal to no fees. Coinbase is known as the "easiest on-ramp to the Bitcoin world."

 

I'd like to learn more. Where can I find more information?

Please visit Bitcoin.org or their Wiki FAQ for more information.

 

Coinbase Customer Support

To contact Coinbase, please visit support.coinbase.com or, email support@coinbase.com.

 

Terms & Conditions

Final: Bitcoin transactions are final. Once you send Bitcoin funds to our account, the transaction cannot be reversed. This is a core feature of Bitcoin currency.

U.S. Dollars: All Bitcoin transactions are communicated in US Dollars (USD). The exchange rate is provided by our partner, Coinbase, at the time of purchase. This exchange rate is valid for up to 10 minutes. If the payment is not completed during this time, you may be provided with a new exchange rate. Bitcoins are only accepted by the domestic (US) version of TheG’Days.com.

Returns: Returned orders qualify for a refund in Bitcoin. The refund will be issued for the full USD value of the order and processed at the Bitcoin exchange rate when the refund is completed. Your refund will be issued through Coinbase using the email address listed on your TheG’Days.com account. If you do not have a Coinbase account, you will receive an email outlining how to create an account and claim your refund. If you fail to retrieve your funds within 30 days, the funds will be returned to TheGDays.com as unclaimed and will remain in your account as an in-store credit.

When the refund is sent to an email address that has an existing Coinbase account, the funds are available instantly and there is no risk the funds will be returned to TheG’Days.com as unclaimed.

Damaged or defective merchandise may also be returned for a replacement of the exact item. Replacement orders will ship once the return of the original item is received and processed at the TheG’Days.com warehouse.

Cancelled Orders: Cancelled orders also qualify for a refund in Bitcoin. A refund will be issued for the full USD value of the order and processed at the Bitcoin exchange rate when the refund is completed. Your refund will be issued through Coinbase using the email address listed on your TheG’Days.com account. If you do not have a Coinbase account, you will receive an email outlining how to create an account and claim your refund. If you fail to retrieve your funds within 30 days, the funds will be returned to TheG’Days.com as unclaimed and will remain in your account as an in-store credit.

When the refund is sent to an email address that has an existing Coinbase account, the funds are available instantly and there is no risk the funds will be returned to TheG’Days.com as unclaimed. The refund may take up to 60 minutes to send, ensuring payment for the original order is confirmed by Coinbase.

Additional Services: Charges for products and/or services after an order is placed are not allowed with the Bitcoin payment type. These charges include, but are not limited to: expedited shipping, purchase of a Protection Plan, and White Glove delivery service. If you need an additional service or product, you will be asked to provide an alternate form of payment.

Payment Anomalies: In rare occurrences, payment anomalies may occur. Below is a list of these events and how they are handled. Any anomaly outside this list should be addressed with the Customer Care team; they will attempt to return your funds.

• If we receive an under payment, no order will be created and after 60 minutes the amount sent to TheGDays.com will be sent back via Coinbase to the email address listed on your TheG’Days.com account.

• If we receive an overpayment, your order will be created and after 60 minutes, the remainder of the overpayment will be sent back via Coinbase to the email address listed on your TheG’Days.com account.

• If TheG’Days.com nor Coinbase is able to verify the legitimacy of the Bitcoin transaction, your order will be cancelled and you will be informed via email. In this case no funds should be removed from your Bitcoin wallet.